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| Finding the Right Janitorial Service |
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| Written by Wayne Pozdol |
| Thursday, 24 July 2008 21:37 |
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If one of your pending tasks is hiring a janitorial service, you will need a quick lesson on making the right choice. There is a huge diversity of cleaning services. Some do residential. Some do commercial. Some do industrial, and some do specialty jobs like medical offices and restaurants. One of the other factors is that some are small services with a few accounts and others are large services with hundreds of accounts. It is not as easy as picking up the Yellow pages and selecting an attractive ad. The fact is that a small or a large cleaning service can do the job for most normal buildings. Smaller janitorial firms will generally be less expensive, but larger janitorial firms promise more in support and associated services. It is easier to check the track record of an existing firm, whereas smaller firms may have only a year or two of business to research. Looking for quality of workmanship is an important factor in any company that you hire, and you want more than a spurt of good service at the beginning. Few firms will do more than check references (which are hand picked from their best customers), but it would be good to know how they handle a company like yours before you make your choice. There is no perfect company. Large or small, you are going to encounter some cleaning services that do not have the right attitude about customer care, and it will show up not long after the contract has been signed. They know that you do not want to go back to the beginning to hire another firm or the hassle of firing them. Therefore, you are going to see the low bids are more often firms who must cut costs internally to turn a profit from these low bids. While it is an industry standard, hiring based on low bid is probably the best way to insure that you will have trouble from your cleaning service. I wonder if the lowest and highest bid should be kicked out before you start your consideration. The debate over small versus large janitorial services will never be resolved. Big cleaning services have more to offer, and small cleaning services will often be more price competitive while promising to bring superior cleaning effort. Large or small, quality is the prime issue, and it is one of the hardest issues to discover as you look over the proposals that you will receive. Advertising, by the way, is not about telling the truth, but impressing the customer with their promise. The classic way of choosing a janitorial service is to prepare an RFP (Request for Proposal) or collect a variety of quotes for the job. The RFP is a prepared report that details the job, expectations, and requirements so that everyone is bidding on a equal footing. Quotes generally ask the service to do the job using standard processes. Both methods collect final pricing to determine who will be considered for the contract. Unfortunately, this reduces the task to the "low bid" mentality that frankly sends the wrong signal to the competing firms. Most people aren't looking for cut-rate service, but the best service for the money. It's time to change the process. Although price will always be a part of the consideration, it is important that you discover the quality and reliability of the cleaning service that you hire. To help you understand this better, I have prepared a ten page report called "How to Hire a Janitorial Service." It includes a sample RFP and offers some needful advice on a subject that few people really understand. You'll find this report at www.GreenJanitor.net. There is another issue that must be including in any janitorial choice. States and cities are now pressuring area companies to "Go Green." This start, quite frankly, with your janitorial service. In conjunction with your other considerations, you must insist on a janitorial service that does more than mouth service for Green services. In the report found at www.greenjanitor.net, I include an important section on how to determine if your janitorial service is really Green, or a Green pretender. Believe me, the pressure for companies to Go Green is going to be a huge issue, and your cleaning service is an important key to the solution. About the Author: Do you need to Find a janitorial? Don't make the awful blunderss that cause you upset and money. Get my powerful report on how to hire a cleaning service at www.GreenJanitor.net. Get a superior cleaning service, save money, and make your office a superior place to work. Kindly provided by LJ-Marketing.dk You are welcome to use this article on your own website, if you include the link just before this text. |
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